The after-sales service of the gashapon machine is a pain po
According to the communication and understanding of recent consulting customers, the disadvantages of the current market for gashapon machines are that the operators have mixed products, many manufacturers, and busy after-sales. For example, the payment method is scanned and coin-operated. Good experience? But as a business, this is a problem that needs to be considered. Coins include card currency, foreign currency, and coin-operated failure rates. These problems need to be solved by you at the venue. As a sideline, the time is not enough to keep you busy. He was in a hurry, followed by the fast replacement of gashapon machine manufacturers. A metal shell gashapon machine was basically discontinued after more than a year of operation. Those so-called manufacturers were updated, resulting in product suspension, replacement of accessories It's not uncommon to have no replacement parts, so it is said that the operator of the gashapon machine bought the machine to do after-sales service.
The after-sales service of the gashapon machine is a pain point for the operators. If you open several venues, the scale will also increase. The machines purchased in the early stage are cheaper, but the failure rate is too high. It will give you a lot of trouble, and the consumers will give it to the mall. For feedback, under various pressures, the style of the gashapon machine and the choice of the manufacturer are also very important. Where the machine stays if there is a problem, it will affect the experience. Most of our customers are operating gashapon machines. Once we went up, we chose our gashapon machine products, because we are the operators of gashapon machines, the machines are relatively mature, and problems in operation can be solved and avoided for you.
The second is the stability of the gacha of the gashapon machine. The appearance of the gashapon machine has attracted the attention of consumers to a large extent. Because it is an unmanned management device, it is easy to cool the field. This kind of machine will have a certain lifespan on the field. In the harsh environment, in fact, it is first necessary to judge the life of the machine based on the appearance, structure and practicality of the gashapon machine. Under the premise of a large number of people and a good place , The gashapon machine also has a certain machine failure rate. If such after-sales services are not handled properly, the possible effects and losses for themselves will be very large. At this time, you should first The most important thing is to judge the quality, grade and price of the gashapon machine by looking at the quality of a venue.
What kind of after-sales service needs to be prepared, if once all these after-sales service can be prepared and it will really bring effect to itself. Then after the after-sales service is facing some conditions, when facing some later requirements, the overall effect of the gashapon machine will have more stable development, so the most important thing at this time is to take a look. What do you need to prepare when handling after-sales service for the gashapon machine? Here is an example: the gashapon machine bought by manufacturer A is relatively cheap. If the motherboard is found to be broken within the warranty period, then manufacturer A will take Send the broken ones back to the merchant for repairs, and charge the operator’s courier fee. Manufacturer B’s gashapon machine is slightly more expensive, and the method is to send a new motherboard immediately, and send the old one back to see if there is any repair Yes, because it is within the warranty period, the courier fee and maintenance fee are free of charge. For the business, it is the money that the gashapon machine is parked at the venue. The faster the time, the better, so the partner of choice is of course B manufacturer The price is moderate, and the selected service will of course bring benefits to the follow-up.
The difficulties faced in operation and the gashapon machines have corresponding settings according to different gashapons. How to set them reasonably? We also have corresponding training. This is to train customers to become qualified operators of gashapon machines for free. Only when the operators make money and form a good reputation will they continue to buy machines, so that the effect of the gashapon machines can be truly achieved. It can be reflected, and it can really make the overall development of the gashapon machine play an important role, so no matter how to deal with this key point, it should be considered carefully and should be paid attention to according to the needs of the gashapon machine. It’s okay to master the stuff more fully. If it is really able to handle the after-sales problem of the gashapon machine, then even if there are other more complex contents, it can make the gashapon machine get better when experiencing the value. As a result, the function of the gashapon machine can be quickly restored.
